12.3 Accessory Category - Services & Documentation All pricing quoted is a budgetary estimate based on the hours and expenses of the activity The invoice price is based on the actual hours and expenses with a minimum eight (8) hours per day per technician (sum of both on-site and travel time) and with expenses invoiced at Sani-Matic costs To minimize the time spent on-site and fully utilize the technician’s time, it is recommended that the equipment be fully installed and ready for operation prior to scheduling the technician’s trip
NOTE: • For the field service assistance accessories (see Sections 12.3.1 through 12.3.3 ), the final invoice is based on the actual hours and expenses with expenses invoiced at Sani-Matic costs
12.3.1 Installation Supervision (Budgetary) An on-site Sani-Matic technician assists with equipment installation, to ensure the equipment is reassembled properly and verified, leveled, and the correct utilities are connected as required This add-on is priced with the assumption of one (1) technician providing twenty (20) hours of weekday on-site time over two (2) days, sixteen (16) hours of weekday travel over two (2) days, and all travel, lodging, and meal expenses Additional hours and expenses utilized for any on-site activities are billed accordingly 12.3.2 Start-up and Training (Budgetary) A Sani-Matic technician will be on-site and can assist in start-up and training activities The technician will assist with general start-up procedures, and training activities can include operational and HMI training of operators, engineers, and/or maintenance technicians This add-on is priced with the assumption of one (1) technician providing forty (40) hours of weekday on-site time over four (4) days, sixteen (16) hours of weekday travel over two (2) days, and all travel, lodging, and meal expenses Additional hours and expenses utilized for any on-site activities will be billed accordingly 12.3.3 Preventive Maintenance (PM) Program (Budgetary) The goal of Sani-Matic’s Preventive Maintenance (PM) Program is to make sure that the equipment and operators are running efficiently and to reduce time lost due to unexpected equipment failures The one (1) field service trip included with this program is: • 1-year PM execution (customer procured parts) − Check instrument operation
− Change out elastomers − Change out pump seals − Change out wearables / consumables − Review PLC / HMI applications − Training Contact Sani-Matic for other PM service options 12.3.4 Recommended Spare Parts Budget (Budgetary)
Sani-Matic will provide a loose ship package of critical Recommended Spare Parts (RSP) for the SaniCab P cabinet washer (eg, pump seals, elastomers, rotary bearings, etc) The RSP list is sent for review and approval, after which the final pricing is provided 12.3.5 Turn Over Package (TOP) - Hard Copy A hard copy of the equipment Turn Over Package (TOP) will be printed and provided in a series of books (binders) All Documentation materials listed in Section 9 are included in the hard copy package
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