11.4.1 Installation Supervision (Budgetary) An on-site Sani-Matic technician assists in installation of the equipment, including ensuring that equipment is verified to be reassembled properly, leveled, and correct utilities connected as required This add-on is priced with the assumption of one (1) technician providing twenty (20) hours of weekday on-site time over two (2) days, sixteen (16) hours of weekday travel over two (2) days, and all travel, lodging, and meal expenses Additional hours and expenses utilized for any onsite activities will be billed accordingly 11.4.2 Start-up and Training (Budgetary) A Sani-Matic technician will be on-site and can assist in startup and training activities The technician will assist with general startup procedures, and training activities can include operational and HMI training of operators, engineers, and/or maintenance technicians This add-on is priced with the assumption of one (1) technician providing forty (40) hours of weekday onsite time over four (4) days, sixteen (16) hours of weekday travel over two (2) days, and all travel, lodging, and meal expenses Additional hours and expenses utilized for any on-site activities will be billed accordingly 11.4.3 SAT Assistance (Budgetary) A Sani-Matic technician will be on-site and can assist with the execution of the SAT of the system and controls at the customer’s facility This add-on is priced with the assumption of one (1) technician providing thirty (30) hours of weekday onsite time over three (3) days, sixteen (16) hours of weekday travel over two days, and all travel, lodging, and meal expenses Additional hours and expenses utilized for any on-site activities will be billed accordingly 11.4.4 IQ/OQ Assistance (Budgetary) A Sani-Matic technician will be on-site and can assist with the execution of the IQ/OQ protocols at the customer’s facility This add-on is priced with the assumption of one (1) technician providing thirty (30) hours of weekday on-site time over three (3) days, sixteen (16) hours of weekday travel over two (2) days, and all travel, lodging, and meal expenses Additional hours and expenses utilized for any on-site activities will be billed accordingly 11.4.5 On-site Rack Assistance (Budgetary) A Sani-Matic technician will be on-site and can assist with activities related to rack validation such as performing or assisting in riboflavin testing, rack modifications, or assessing rack designs to add additional parts This add-on is priced with the assumption of one (1) technician providing thirty (30) hours of weekday on-site time over three (3) days, sixteen (16) hours of weekday travel over two (2) days, and all travel, lodging, and meal expenses Additional hours and expenses utilized for any on-site activities will be billed accordingly 11.4.6 Preventive Maintenance (PM) Program (Budgetary) The goal of Sani-Matic’s preventive maintenance program is to make sure that the equipment and operators are running effi- ciently and to reduce time lost due to unexpected equipment failures The two (2) field service trips included as part of this program are: • 6-month checkup
− Check instrument calibration − Review PLC / HMI applications − Training • 1-year PM execution (customer procured parts) − Check instrument calibration − Change out elastomers − Change pump seals − Change out wearables / consumables − Review PLC / HMI applications − Training Contact Sani-Matic for other offering levels of PM services 11.4.7 Recommended Spare Parts (RSP) Budget (Budgetary)
Sani-Matic will provide a loose ship package of critical Recommended Spare Parts (RSP) for the PharmaCab SP Series (eg, pump seals, elastomers, diaphragms) The RSP list for loose ship parts is sent for review and approval, after which the final pricing will be provided
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