E11 – Cabinet Door Open Possible Cause
Solution
a) Cabinet door is detected as open when it is required to be close
- Close the door, ensuring the door is approximately 1/8”-1/4” away from the proximity sensor. - Ensure the door can close easily and not binding on a gasket or other part. - Replace proximity sensor
E12 – Low Level Alarm Possible Cause
Solution
a) Water level below level switch longer than respective setpoint
- Ensure water in sump is not excessively foamy. - Ensure no parts are in sump or blocking the drain port. - Inspect CyClean for any leaking and repair as necessary. - Adjust setpoint through HMI - Use alternate sensor port. - Replace level sensor.
E13 – N/A
Possible Cause
Solution
a) N/A
N/A
E14 – Conductivity Hold Watchdog (optional) Possible Cause
Solution
a) Chemical has been injecting longer than the respective setpoint without reaching the respective concentration setpoint
- Ensure system has enough chemical for dispensing - Repair or replace chemical pump - Inspect lines for obstruction - Adjust setpoints through HMI
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